Privacy Policy for Oz Auto Emporium
At Oz Auto Emporium, located at 128 Flinders Street, Suite 3, Melbourne, Victoria, 3000, Australia, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how our site collects, uses, and safeguards the information you provide to us when you use our services, including new and used car sales, vehicle import and export, car parts and accessories retail, automotive financing solutions, vehicle servicing and maintenance referrals, custom vehicle ordering, and fleet sales and management.
1. Information We Collect
We collect various types of information in connection with the services we provide, which may include:
- Personal Identification Information: Such as your name, address, email address, phone number, date of birth, driver's license details, and other government-issued identification for vehicle registration and financing purposes.
- Financial Information: Including banking details, credit history, and employment information required for automotive financing applications and transactions.
- Vehicle Information: Details about vehicles you own, are interested in purchasing, or are importing/exporting, including VIN, make, model, year, and service history.
- Interaction Data: Information you provide when you communicate with us through forms on our site, email, or phone calls, including inquiries about vehicles, parts, or services.
- Website Usage Data: Information collected automatically as you navigate our online platform, such as IP address, browser type, operating system, referral source, pages viewed, and the time and date of your visit. This data helps us understand user behaviour and improve our site.
2. How We Use Your Information
The information we collect is used to:
- Process your inquiries and requests for vehicles, parts, and services.
- Facilitate vehicle sales, financing applications, import/export processes, and accessory purchases.
- Manage and fulfill custom vehicle orders and fleet sales.
- Provide referrals for vehicle servicing and maintenance.
- Improve our products, services, and the functionality of our online platform.
- Communicate with you about your transactions, services, and relevant offers.
- Comply with legal and regulatory obligations as an automotive retailer and wholesaler in Australia.
- Conduct internal analytics and research to enhance customer experience.
3. Sharing Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, vehicle logistics, IT support, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Financial Institutions: In the context of financing applications, your financial data will be shared with banks and credit providers to assess creditworthiness and facilitate loans.
- Government and Regulatory Bodies: When required by law, such as for vehicle registration, customs clearance, or to respond to a subpoena or similar legal process.
- Affiliated Companies: Within the Oz Auto Emporium group, for business operations and to offer comprehensive services.
We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
4. Data Security
We implement a range of technical and organisational measures designed to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include data encryption, secure servers, firewalls, and access controls. While we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Under Australian privacy laws, you have certain rights regarding your personal information, including the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccurate or incomplete personal information.
- Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise these rights, please contact us at our physical address: 128 Flinders Street, Suite 3, Melbourne, Victoria, 3000, Australia.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Oz Auto Emporium
128 Flinders Street, Suite 3
Melbourne, Victoria, 3000
Australia